The paperwork maze of senior care, walked in three steps.
复杂的老年照护手续，三步就能看懂、办成、安心。
Senior Care Navigator helps older adults and their families understand Medicare, MassHealth, and Medicare Savings Program eligibility — then prepares the letters, checklists, and adult day health enrollment steps that usually take weeks to figure out alone.
老年照护导航帮助老年人和家属理清 Medicare、MassHealth 与 Medicare 储蓄计划（MSP）的资格问题，并准备好申请信件、材料清单，以及去老年 活动中心（ADH）入组所需的每一步——这些原本可能要独自摸索数周。
Free to explore during preview. An educational tool — not medical, legal, or insurance advice, and not affiliated with Medicare, the SSA, or MassHealth.
预览期间免费体验。本工具仅供教育参考，不构成医疗、法律或保险建议， 与 Medicare、社安局（SSA）或 MassHealth 无隶属关系。
How it works
三步流程
Three steps, in your language.
三步走，用您熟悉的语言。
The Navigator is built around one promise: understand, apply, settle in. Available in English, Simplified Chinese, and Traditional Chinese.
导航围绕一个承诺：看懂 → 办成 → 安心。支持英文、简体中文与繁体中文。
Eligibility self-check
资格自测
Answer a few plain-language questions to see which programs may fit — Medicare Part A/B, MassHealth, MSP, and Extra Help — in about three minutes.
回答几个简单问题，约 3 分钟了解您可能符合哪些项目——Medicare A/B、MassHealth、MSP 与 Extra Help。
≈ 3 minutes 约 3 分钟Document kit
文件包生成
Generate the application letters, checklists, and doctor-note templates you'll need — created on your device, ready to print and bring.
一键生成申请信、材料清单与医生嘱托模板——在您的设备上本地生成，可直接打印带走。
Generated locally 本地生成Adult day health guide
活动中心入组
A step-by-step guide to enrolling in an Adult Day Health (ADH) center — what to prepare, whom to call, and how transportation gets arranged.
手把手指导老年活动中心（ADH）入组——需要准备什么、联系谁、交通接送如何预约。
Step-by-step 逐步指引Built for older eyes and hands
为长辈的眼睛与双手而设计
Design principles we hold ourselves to.
我们坚持的设计原则。
Large, readable type
大号易读字体
Body text starts at 18px and never shrinks below it. High contrast throughout.
正文最小 18px，全站保持高对比度，不让长辈眯眼。
Never more than three steps
最多三步
Every task in the Navigator completes in three steps or fewer — by rule, not by luck.
导航中的每项任务最多三步完成——这是规则，不是巧合。
Three languages, one experience
三种语言，同一体验
English, Simplified Chinese, and Traditional Chinese — the whole flow, not just the homepage.
英文、简体中文、繁体中文——覆盖全流程，而不只是首页。
Accessible and mobile-first
无障碍与移动优先
Keyboard-navigable, screen-reader-friendly, and comfortable on the phone your family already uses.
支持键盘操作与读屏软件，在家人常用的手机上同样顺手。
Who it's for
适合谁
Made for the whole care circle.
为整个照护圈而做。
Older adults
老年人
Understand your own eligibility without deciphering agency letters, in the language you think in.
不用再费力解读机构来信，用您最习惯的语言弄清自己的资格。
Family caregivers
家属照护者
Help a parent from across town — or across an ocean — with checklists you can both follow.
哪怕隔着一座城、甚至一片海，也能用同一份清单帮父母把事办妥。
Community workers
社区工作者
A consistent, plain-language walkthrough to share with the seniors and families you serve.
一套统一、平实的指引，可直接分享给您服务的长辈与家庭。
Privacy by design
隐私优先
What we will — and won't — do with your information.
我们会做什么、绝不做什么。
We never
我们绝不
- Collect Social Security numbers收集社会安全号码（SSN）
- Store your personal medical information存储您的个人医疗信息
- Sell or share your data出售或共享您的数据
We always
我们始终
- Generate documents locally on your device在您的设备上本地生成文件
- Follow HIPAA guidance principles in our design在设计中遵循 HIPAA 指导原则
- Keep the tool free to explore during preview预览期间保持免费体验
The Navigator is in preview.
导航正在预览阶段。
We are opening access gradually while we refine the eligibility flows and document kits. There is no published pricing yet — exploring the preview is free, and we'll contact early-access families before anything changes.
我们正在逐步开放使用，同时打磨资格自测与文件包功能。目前尚未公布 定价——预览体验免费；如有任何变化，我们会提前联系优先使用的家庭。
Request early access
申请优先使用
Tell us a little about your family's situation and we'll reach out as access opens.
简单告诉我们您家的情况，开放时我们会第一时间联系您。
Email us to join邮件联系我们